Waconia Comfort has always been prompt with their service. The technicians are very knowledgeable and are great at translating the workings of the systems. Used them for years and will continue to do so!
They sent out a tech within 24 hours of may call. He was polite. New what he was doing. Had the right parts in his truck. Fixed the problem quickly and at a very reasonable cost. Great Tech with great service.
Austin and his team were awesome! They installed my garage heater on time, on budget, and unlike many contractors, even cleaned up after themselves. I would definitely use Waconia Comfort again and highly recommend others do as well.
Drew, Austin and their team Installed a quality humidifier to our furnace and can already feel a difference in the house. They also came back out and help troubleshoot an unrelated electrical issue, no questions asked. Great service! Would recommend to anyone.
Called on Monday with a 20 year old inop heating unit. Set appointment for next day with the possibility of same day service. Anthony was at the house later that same day to diagnose. Turned out a new unit was the best way to go. Decided to replace AC unit as well as we were most likely going to have to replace it soon. Both were 20 years old. Austin was able to get on it right away with a fair and reasonable quote to do both. They ordered the units and the installation was done by Thursday the same week. Not to mention they had a couple space heaters to get us by in the meantime. Installation team did a great job! Courteous, clean and quality work! From the initial phone call to final install we felt well taken care of. Great job!
“In July of 2010 we were selected to have a part of our house remodeled on the DIY Network’s “Bath Crashers” TV show. As a part of the show an apartment kitchen was remodeled into a master bathroom. Statewide Gas Services were kind enough to provide and install Mitsubishi Mr. Slim ductless cooling system and we couldn’t be happier with the result. For the show time was of the essence, the team from Statewide Gas Services were quick and efficient with their work. Where they did take their time was in explaining our new unit to us, making sure we had all of our questions answered before they left. Furthermore, the ductless cooling system they installed perfectly meets the needs of our home while economically saving us the trouble of installing ductwork in our 85 year-old bungalow. In addition to its efficiency, the Mitsubishi Mr. Slim system is unbelievably quiet, after having it for just two days we’re already considering installing a second unit for our main floor! We have no reservations recommending Statewide Gas Services to others. Thank you Statewide Gas Services!”
“I have been both a residential and commercial customer of Statewide for nearly 20 years. They have always been prompt and reliable and the service technicians are friendly and courteous. Recently I contacted Statewide regarding a small issue and I made a point of expressing that the problem was not urgent and that they could take their time getting to it. The issue was repaired before I returned home from work that same day! Thank you guys so much! You are not only excellent at what you do but you are also some of the nicest people I’ve ever done business! Keep up the good work!”