Our air conditioner broke down during the mid-July heat wave and they we able to get out to our house the next morning. The technician was very helpful and was able to fix it very quickly. Will definitely call Waconia Comfort for any future service needs!
I was so impressed with the service I received from Waconia Comfort, especially Anthony, who came to our home to inspect our gas fireplace which wasn’t working. We received notice when he was 10-15 minutes from arrival. He wore booties and brought a blanket to work on so our home remained neat. He thoroughly cleaned our fireplace and it’s working better than ever! Thank you Waconia Comfort – you have return customers!
Matt Leroy was outstanding. He was professional, punctual, knowledgeable and patient. Being new to my home, he patiently explained all of the systems in my house, how they worked and made recommendations where appropriate. He even stayed longer to look at our garage heater to make sure it was in top shape. I appreciate Matt and recommend him and Waconia without reservation!
Replaced a thermostat with new technology on the new thermostat. Our technician was very patient with us while he walked us thru setting it up. He was very professional. We so appreciate the good communication from Waconia Comfort.
Anthony was prompt, professional, and went up and beyond to provide excellent service. I have been a home owner for over 20 years and this was the single most positive experience I have ever had with a service call. He fixed our leaking furnace in a few minutes and then went on to do a tune up on our a/c unit because he said he had some extra time after the initial repair (with NO ADDITIONAL EXPENSE to me) and the charge was less than what I was initially expecting. You can bet I will use Waconia comfort in the future!! Highly highly recommend!!
Thank you so much to Waconia Comfort and how nice, friendly and helpful everyone was. When we explained our situation on what happened there were no judgements just clear information on what it was going to take to fix the AC. The repair came in under what they quoted us and the technicians were very knowledgeable and kept us informed every step of the way!
First class organization. Mitch took the time to answer all my questions and made sure I wanted what I think I wanted. I really felt he gave me personal and professional service. He answered a lot of questions and asked a lot of questions. Very happy now almost a year after install and so happy I went with them. I tried another larger contractor before and I felt I wasn’t worth their time and basically told to “get in line.” Waconia comfort treats you like you are their only customer. Highly recommend!!!!!
I had a fireplace maintenance checkup. The Tech – Luke Jackson knew the unit and did an outstanding job. I would have Waconia Comfort and Luke out again next time I need a checkup or if I had any kind of problem.