Careers
Why Join Our Team at Waconia Comfort?
For over 30 years, Waconia Comfort has been a trusted name in HVAC, plumbing, indoor air quality, and fireplace services. Our reputation for exceptional service is built on a foundation of teamwork, innovation, and a passion for delivering quality solutions that exceed customer expectations. We believe in creating a positive work environment where every team member feels valued, supported, and motivated to grow.
Why Work With Us?
- Local, Community-Focused Company: We’re proud to serve our neighbors and make a meaningful difference in the comfort and safety of homes across Carver County and surrounding areas.
- Ongoing Training and Career Growth: We invest in your success by providing continuous learning opportunities, ensuring you stay current with the latest technology and industry trends.
- Supportive Team Culture: Collaboration, respect, and a shared commitment to excellence are the cornerstones of our workplace.
- Trusted Reputation: Waconia Comfort is known for delivering high-quality work, and we stand behind every project we complete.
Looking for an HVAC career where your skills are valued and your growth matters? Explore open positions and join a team raising the standard. Contact us today.
What We Look For
At Waconia Comfort, we’re searching for talented individuals who are passionate about their work and dedicated to delivering exceptional results. We look for:
- Technical Expertise: Proven skills and certifications in HVAC, plumbing, or fireplace systems.
- Customer-First Mindset: A commitment to understanding customer needs and delivering solutions that exceed expectations.
- Team-Oriented Attitude: A collaborative spirit that contributes to a positive, productive work environment.
- Drive to Learn: A willingness to grow, adapt, and embrace new technologies and methods.
Current Openings at Waconia Comfort
We’re currently hiring for the following positions:
Provide maintenance and repairs on a wide variety of residential and light commercial heating and air conditioning systems according to company standards, delivering a high-quality experience to customers. Assist with training Service Technicians Entry Level – Level 2.
Required Qualifications / Achievements
- Valid driver’s license
- Insurable driving record
- EPA 608 Certification
- NATE CORE + 1 Specialty or NFI Certification
- Ability to follow written and verbal directions
- Meet all qualifications and have all tools required for Service Technician Level 2
- Work from 28’ extension ladder and 12’ step ladder
- Ability to operate power and hand tools safely
- Must be able to lift and carry up to 100 lbs occasionally
- Willingness to invest in tools and training for HVAC service
- Ability to perform routine preventative maintenance independently
- Working knowledge of brazing and refrigeration procedures
- Knowledge of service tools and testing devices
- Strong customer service skills
Desired Qualifications / Achievements
- HVAC Tech School Certificate and/or Equivalent Experience
- High School Diploma or GED
- Valid unrestricted Minnesota Driver’s License
- EPA 608 Universal Refrigerant Handling Certification
- NATE + 1 Specialty or NFI Certification
Essential Functions and Responsibilities
- Arrive at jobsites as scheduled/dispatched
- Relocate between jobsites as needed
- Operate company vehicle
- Demonstrate diagnostic and troubleshooting skills
- Follow instructions from supervisor/dispatcher promptly
- Report issues with company tools or equipment
- Communicate with customers and collect C.O.D. on maintenance visits
- Maintain professional appearance and attitude
- Inform and educate customers about maintenance agreements and additional services
- Complete service-related forms properly
- Program thermostats and maintain/repair a wide range of HVAC systems
- Work on gas hearth appliances, read wiring diagrams, and install low voltage wiring
- Develop knowledge of residential hydronic systems
- Acquire planned maintenance agreements
- Be on call for emergency service as required
- Other duties as assigned
Perform maintenance, repairs, and servicing of gas, electric, and wood hearth appliances in both residential and commercial settings.
Deliver exceptional plumbing services to residential clients, ensuring all work meets the highest standards of quality and customer satisfaction.
The Senior Hearth Specialist is a hands-on expert responsible for the installation, service, and repair of hearth and fireplace products. This role provides technical leadership on job sites, supports quality standards, and mentors team members—without formal management responsibilities.
If you’re a seasoned technician who enjoys problem-solving, leading by example, and delivering high-quality work, this role is for you.
Key Responsibilities
- Install, service, repair, and troubleshoot hearth and fireplace systems
- Lead job sites by example, ensuring safety, quality workmanship, and customer satisfaction
- Provide on-site technical guidance and mentorship to installers
- Communicate clearly with homeowners about system design and solutions
- Read and interpret wiring diagrams, blueprints, and installation documentation
- Ensure compliance with local installation codes
- Complete all install-related paperwork accurately and on time
- Operate company vehicles and tools safely
- Coordinate ordering, scheduling, and service needs for hearth projects
- Educate customers on product options, efficiency benefits, and promotions
- Maintain a professional appearance and attitude at all times
Required Qualifications
- Valid driver’s license with insurable driving record
- Advanced ability to independently install hearth products
- Ability to work from ladders (up to 28’ extension and 12’ step ladder)
- Ability to lift and carry up to 100 lbs occasionally
- Strong mechanical aptitude and problem-solving skills
- Proficiency with hand and power tools
- Excellent customer service and communication skills
- Willingness to invest in tools, training, and product education
- Comfortable mentoring and supporting team members
Preferred Qualifications
- High School Diploma or GED
- Valid unrestricted Minnesota driver’s license
- Strong organizational skills and goal-oriented mindset
- Experience with sales-related software and proposal presentation
- Ability to manage multiple projects and timelines
Success Factors
- Consistent attendance and punctuality
- Positive attitude and strong work ethic
- Ability to meet revenue and performance goals
- Strong teamwork and leadership presence
- Maintaining a low callback ratio (7% target)
- Commitment to safety and quality standards
Physical & Work Environment
- Regular exposure to outdoor weather conditions
- Occasional work in confined spaces
- Frequent standing, climbing, bending, lifting, and reaching
- Requires strong visual and physical coordination
Why Work at Waconia Comfort
- Competitive hourly pay + spiffs
- Steady, year-round work
- High-quality tools and equipment
- Team-focused culture with room to grow
- Opportunity to lead without being behind a desk
Benefits
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
How to Apply
Ready to join the Waconia Comfort team? Please fill out the form below! If you have any questions or need assistance with the application process, please don’t hesitate to contact us. We’d be happy to hear from you.
We hire trustworthy plumbers so you can rest assured that knowledgeable experts are performing your plumbing repairs.
We use the latest technology to ensure we get the job done correctly and efficiently.
We have a fireplace showroom so you can see the latest gas, wood, and electric fireplace models when planning your fireplace installation.